Sign in with the Microsoft account you associated with this version of Microsoft 365.įorgot your account details? See I forgot the account I use with Office.įrom the Overview page, select Office apps and on that page, find the Microsoft 365 product you want to install and select Install. Go to your Microsoft account dashboard and if you're not already signed in, select Sign in. Third-party seller: You bought Microsoft 365 from a third-party and you're having problems with the product key. Some organizations have different methods to install Microsoft 365 on multiple devices. Volume license versions: If you work in an organization that manages your installations, you might need to talk to your IT department. Microsoft Workplace Discount Program (formerly known as Home Use Program): If you bought Microsoft 365 for personal use through your company, see Install Office through Workplace Discount Program. Post questions, follow discussions and share your knowledge in the Community.Note: The steps to install the 2019, 2016, or 2013 versions of Office Professional Plus, Office Standard, or a stand-alone app such as Word or Project might be different if you got Microsoft 365 through one of the following: To get help and troubleshoot other Microsoft products and services, enter your problem here. If you can't sign in, click here.įor other help with your Microsoft account and subscriptions, visit Account & Billing Help. To contact us in, you'll need to sign in. If the self-help doesn't solve your problem, scroll down to Still need help? and select Yes. To get support in, click here or select Help on the menu bar and enter your query. Office 365 advanced protection Still need help? Premium features for Office 365 subscribers Spoof settings in anti-phishing policies in Office 365 Help Microsoft stop scammers, whether they claim to be from Microsoft or from another tech company, by reporting tech support scams:īlock senders or mark email as junk in Īdvanced security for Microsoft 365 subscribers In Outlook and the new Outlook on the web, you can hover your cursor over a sender's name or address in the message list to see their email address, without needing to open the message. However, if you don't recognize a message with a via tag, you should be cautious about interacting with it. Not every message with a via tag is suspicious. In this example, the sending domain "" is authenticated, but the sender put in the From address. When Outlook detects a difference between the sender's actual address and the address on the From address, it shows the actual sender using the via tag, which will be underlined. Sometimes phishers try to trick you into thinking that the sender is someone other than who they really are. The sender's address is different than what appears in the From addressįrequently, the email address you see in a message is different than what you see in the From address. You can learn more about Spoof Intelligence from Microsoft 365 Advanced Threat Protection and Exchange Online Protection in the Related topics below. Or, if you recognize a sender that normally doesn't have a '?' in the sender image, but you suddenly start seeing it, that could be a sign the sender is being spoofed. However, you should be careful about interacting with messages that don't authenticate if you don't recognize the sender. Not every message that fails to authenticate is malicious. When Outlook can't verify the identity of the sender using email authentication techniques, it displays a '?' in the sender photo. Outlook shows indicators when the sender of a message is unverified, and either can't be identified through email authentication protocols or their identity is different from what you see in the From address.
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